Frequently Asked Questions
What is the condition of the patterns you sell on MERCARI?
Every pattern has been checked to ensure that it is complete. Most patterns have not been used and are still factory folded. All patterns you find here have the instruction sheets included.
I do not sell badly damaged or smelly items. This being said, please remember that sewing patterns on this site are mostly old. They are second hand, and what conditions they were exposed to before coming into our possession is usually unknown. The envelopes and pattern pieces may have wear including tears, writing or other marks, tape, discoloration, etc. I will only list it if it is readable and usable.
Do I need to have an account?
No. You can purchase without setting up an account. However, there are advantages to having an account.
Do you accept returns or exchanges for patterns?
Unfortunately, due to the nature of selling patterns, where they can be easily duplicated and reproduced, I do not accept returns or exchanges. All sales are final. I cannot be held responsible for sensitive time delivery when dealing with postal services. I have no control over how quickly they deliver.
I do not refund for lost packages. In the rare event your package is lost we will be happy to attempt to trace it, or provide you with information to try to locate it via the postal service yourself. I'm happy to answer questions! I will always work with customers.
No cash refunds are available for Gift Certificates.
Is it safe to order?
When will I get my order?
I usually ship within 3 business days but sometimes it can take longer due to a heavy volume of orders. I'm a small company with only me, so it takes time to process orders.
Do you have more vintage patterns in your inventory?
Yes, I have MUCH, MUCH more than I can possibly list! Feel free to contact me with the patterns you are searching for and I can look and see if I have any of the patterns in my vast unlisted inventory.
Can I cancel an order?
Do we purchase patterns?
Not at this time.
What are your company policies?
Please refer to the footer of this website.